Privacy Policy
Panther Towing VA
Effective Date: February 5, 2026
Panther Towing VA (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our towing and roadside assistance services.
Information We Collect
We may collect the following information:
Name
Phone number
Email address
Vehicle and service details
Location or service address
Text messages and call records related to service requests
Website usage data such as IP address, browser type, and pages visited
How We Use Your Information
We use your information to:
Provide towing and roadside assistance services
Send service-related messages such as dispatch updates and ETAs
Respond to inquiries and customer support requests
Send review requests or follow-ups
Send marketing or promotional messages only if you have opted in
Improve our services and website
Comply with legal requirements
SMS & Text Messaging Consent
By providing your mobile phone number and opting in, you consent to receive text messages from Panther Towing VA related to towing and roadside assistance services, service updates, and promotions if you have agreed to receive them.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP or contact us directly.
We do not sell, rent, or share your mobile number with third parties for marketing purposes.
Sharing of Information
We may share your information with trusted service providers who help us operate our business (such as SMS providers, dispatch systems, or payment processors). These providers are required to protect your information and use it only for business purposes.
We may also disclose information if required by law.
Data Security
We take reasonable measures to protect your information. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information. You may also opt out of marketing communications at any time.
Cookies & Tracking
Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You can control cookies through your browser settings.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Panther Towing VA
Phone: 804-222-7308
Service Area: Richmond / Henrico, Virginia
Website: panthertowingva.com